Part of running a successful restaurant or bar is ensuring you have the right software and services in place to keep the operation functioning smoothly. From credit card processing to payroll accounting, your business depends upon these systems to continue to run without a glitch. As a provider of merchant services in Fort Worth, we understand just how important it is to have systems in place to handle the brunt of your processing needs. For this reason, we have added an array of POS systems to our already robust offering of merchant account services.
When running a restaurant or bar, your POS system will be like your right-hand man. You cannot function without it. As you go about choosing the right system, consider the following five things that every restaurant and bar needs from their POS system.
#1: A Reliable Means Of Accepting Payments
Perhaps one of the most important functions of your POS system will be the ability to seamlessly accept payments. As your servers and bartenders ring up orders and close down tickets, they need a reliable method for accepting payments from customers. Reliability in payment processing is critical to the success of the establishment. No one wants to wait around after they have their check, twiddling their thumbs while an outdated POS system fails to process their payment.
Look for a system that will accept all major forms of payment and that makes it simple for your servers to quickly accept payments. The fewer hiccups during this stage of the process, the better. The final moments someone spends at your bar or restaurant will be some of the most memorable and can make or break their experience.
#2: Speed In Processing
Just as you need a reliable means of accepting payments that doesn’t glitch, you also need a POS system that operates efficiently. From taking orders to sending information to the kitchen to the final payment, make sure the POS system you choose processes things quickly.
Nothing will frustrate your staff more than waiting on an outdated POS system to load a menu or process a payment. The food industry is fast-paced and your servers are constantly on the go. Make sure the POS system you utilize can keep up with your staff.
#3: The Ability To Implement Gift Cards
A wonderful addition to any business is the promotion of gift cards. For your restaurant or bar, this is an excellent means for getting more people through your doors. Encouraging your regulars to purchase a gift card to add to a holiday present can bring new faces into your establishment. Make sure that the POS system you choose offers the implementation of gift cards.
#4: Simplicity In Operation
Part of operating a bar or restaurant will be hiring and training new staff members on a semi-regular basis. Due to the nature of the food industry, there will always be a decent amount of turnover in your staff. If you utilize an overly complex POS system, it can make training tedious and cumbersome.
Make sure that the POS system you choose is simple to operate and intuitive. This will save you money on training costs and will allow your staff to operate at a faster pace.
#5: Outstanding Customer Support
Finally, while ideally, your POS system will never fail you, the reality is that no program is perfect. Whether it is a user error or the system itself has a glitch, you need a POS system that is paired with outstanding customer support. You should be able to reach a technician quickly at any time you need them. Nothing is worse than your POS system going down and spending hours waiting for help to fix it. Any downtime is money lost for your business, which is why choosing a company that backs their product with reliable customer support is a must. Make sure that every staff member is equipped with the knowledge of how to reach support and the understanding that action should always be taken immediately.
Talk To Us About HotSauce™
Here at Journey Business Solutions, we provide high-quality merchant services in Fort Worth. We have an array of choices for payment processing, payroll services, and more. If you are looking for a POS system for your restaurant or bar that can provide you with the above five key traits, talk to us about HotSauce™. This platform provides the speed and reliability your business needs to succeed. Reach out today to learn more.