When it comes to processing payments, a huge factor that will dictate how efficient your staff is and how smoothly the interaction goes will be the POS system you utilize. The right POS system will allow your employees to quickly accept payments and will create a pleasant experience for your customers. The wrong POS system will cause frustration at best and could lead to a loss in profits for your business. As a Fort Worth POS system technology provider, we work to equip businesses with the resources they need to successfully handle day-to-day functions. We offer worry-free processing to ensure that you can focus on your business, not on payment processing.
If you are still utilizing an outdated POS system, might be time to upgrade. Check out these top five signs that you need to invest in a new POS system.
#1: Your Current System Crashes Frequently
Nothing is more frustrating for you, your staff, and your customers than a POS system that crashes frequently. Whether it is in the middle of a transaction or a full-day outage, when your POS system is not reliable, it can cause you to lose out on important dollars.
The more often your POS system crashes, the better chance that you will lose customers permanently. This loss of profit could mean the difference between success this year or failure. Investing in a new POS system that offers seamless service and outstanding customer support can empower you and your staff to offer top-notch service to your customers.
#2: Your Customers Complain
Have your customers complained about your POS system? Perhaps they don’t feel it is secure. Maybe they are tired of the long wait associated with your store due to its slow processing speeds. Whatever the case, unhappy customers are a sure sign that your POS system needs to go.
Make sure that when you choose a new POS system, you opt for something that will be easy for both you and your customers to utilize. Modern POS systems are designed to be extremely intuitive for both your staff and your clients. These systems feature simple interfaces, quick processing speeds, and a high level of security. Many POS systems even have customer rewards programs built in. This helps to ensure that the final experience your customers have is a pleasant one.
#3: You Can’t Accept The Payments You Need To
With the advent of modern technology has come an array of payment methods. Many people now rely on electronic forms of payment over cash or credit. If your POS system is no longer meeting your company’s needs, it might be time to upgrade to newer technology.
Current POS systems come equipped to handle a vast selection of payments. You can quickly and seamlessly accept payments like Apple Pay, Google Pay, and other tap and go technologies. Having cutting-edge technology on your side will go a long way in retaining younger clientele.
#4: Your Business Is On The Go
If you are a business that operates on the go, such as a food truck or a mobile boutique, you need a POS system that can keep up with your busy lifestyle. If your current POS system struggles to operate mobile, it might be time to look for a POS system that is designed specifically for businesses that operate outside of a brick and mortar shop.
For example, PayAnywhere is a POS system that allows you to easily accept payments from anywhere. This POS system allows you to utilize a Bluetooth credit card reader for EMV chip, magstripe, and contactless payments.
#5: You Can’t Process Payments Offline
In some cases, your business may lose connectivity. When this happens, the last thing you want is to be facing downtime for your store. If your POS system cannot process payments offline, your employees can be left scrambling, uncertain of what to do. The end result might be that they can only accept cash, causing you to lose out on important
The good news is that many POS systems now allow you to process payments even when you are offline. These systems simply store payment information securely, holding onto it until your system is back online, and then they process the payment. This allows your business to operate smoothly regardless of whether or not you currently have connectivity. The end result is that your business does not miss out on profitable transactions.
Looking For A New POS System?
If you have decided that your POS system is beyond its prime or perhaps you aren’t sure what current technology has to offer, we can help. We will start by speaking to you about your specific business’ needs. Not every business is the same, even if they are in the same industry, which is why we take a personalized approach to business solutions. We will provide you with an array of choices that best match your company’s needs and your current budget. From there, we will work with you to set up and implement your new POS system.
Not only can we pair you with a new POS system, but we can help you with other business solutions that you need. Our goal is to equip small businesses with the products and resources they need to operate smoothly and efficiently. Once you have the right systems in place, you can focus on your business’ growth, rather than worrying about day-to-day operations. Ready to learn more? Reach out to our team at Journey Business Solutions today.